‘Digital Eavesdropping’: Unilever Looks to Exploit Vaseline’s TikTok Moment.
As a product discovered more than 150 years ago within a Pennsylvania drilling site, the modest tin of Vaseline might not appear as an natural focus for online content feeds.
However, its rise as a viral TikTok topic has thrust it into the lead of an promotional upheaval, where major corporations are allocating substantial funds to content creators and devoting less capital to marketing items in legacy broadcasters.
A Journey from Drilling to Digital
First created commercially in the 1870s by chemist Robert Cheeseborough, who noticed oil rig workers rubbing their skin with a derivative of drilling. Now, a flood of user-generated videos have recorded its extensive utilization in “life hacks”.
Promoted as a solution for polishing footwear or extending perfume longevity, along with a cure for squeaky doors. Users have even applied it to combat the nuisance of crisp flavouring sticking to fingers.
Capitalising on the Conversation
Noticing its viral resurgence, executives at the multinational boosted the tips by tasking their in-house experts with verification and letting the content creators in on the results.
Claims that Vaseline reduced the sensation of spicy food on lips were given the thumbs up. This was also the case for ideas it could prolong perfume and revive leather bags. Suggestions it could bleach teeth or lengthen eyelashes were disproven.
The ‘Social Listening’ Strategy
Outdoor advertising and television commercials would once have been the cornerstone of its marketing push. However, this online trend has helped convince executives to ramp up funding for content creators.
This monitoring of online platforms to inform business strategy has been dubbed “social listening”. The company's chief executive, freshly instated, has suggested it is aiming to spend a full fifty percent of its huge ad budget on platform-based material.
Shifting to Modern Engagement
Selina Sykes, who is spearheading the social media effort, said the company was merely adjusting to novel methods of connecting with customers. She said engaging on social media “without spoiling the atmosphere” was paramount.
“How can companies join discussions credibly? That’s always what we’ve been trying to do as brands, since the era of community gossip and sharing usage tips.
“The trend is shifting from a broadcast model, where we would just transmit messages … Now it’s many conversations, various groups. The evolution of platform algorithms means that these groups seem specialized, however, they are large.
“Having your brand advocated by other people, recommended by peers, that fosters reliability and pertinence. Influencers are vital for this. We’re really scaling this advocacy model.”
A Revolutionary Change in Media
The approach indicates profound shifts taking place in media consumption, with Gen Z and millennial audiences devoting greater hours to apps like TikTok and Instagram than traditional TV, print, or radio.
The shift is reflected in drops in traditional media advertising. Across Britain, commercial funding for leading TV channels have declined by over six hundred million pounds in inflation-adjusted terms since 2019.
Influencer Marketing Expansion
It also reflects a merging of functions as brands effectively act as media producers, linking up with numerous influencers to enhance their items.
An industry expert from a leading agency said: “Clearly, there is a migration of viewers away from some legacy media and they’re spending a lot more time on Instagram, TikTok and YouTube than they are watching live TV or reading print.
“Numerous corporations inform us consumers have more faith in suggestions from the creators they engage with more than they trust ads. It's an ongoing shift.”
He said brands could also save money by focusing on influencers over big traditional media campaigns, which also enables easier content adjustment to test effectiveness.
Such methods are increasing. Advertising spending on digital creator partnerships is growing fourfold quicker than total media spending. Across the United States, it has more than doubled since 2021 and is expected to hit tens of billions in 2025.
TV's Lasting Role
Despite the huge changes, experts said they believed broadcast ads retained significant importance to play, as broadcasters retained the power to drive countrywide discourse.
Sykes said: “One of the highest return-on-investment media opportunities is still events like the Super Bowl. It's not a matter of networks declaring: ‘Our relevance has faded.’ It concerns who commands eyeballs … There is undoubtedly a future for traditional media.”